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Report and Recommendations

Evaluate Your User Experience

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About the offer

Solve customer pain points and enhance your user experience.

By evaluating the user experience of your existing digital product or service, you gain valuable insights into your customers' needs and expectations. With this service, one of our experienced designers in user research, interviews and user testing will do a deep dive into your product and its users. This will result in comprehensive recommendations for improvement and actionable next steps. 

Who is this for?

  • It's an excellent fit for companies eager to gain deeper insights into their customers' needs and preferences.

  • For organisations committed to staying competitive by continuously refining their user experience based on real user feedback.

  • Price: Starting at 75,000 SEK
  • Duration: 2 weeks
  • Design, Product, Audit

What are the business benefits?

  • Satisfied customers who are more likely to remain loyal to your brand and become repeat customers.

  • Streamlining the user journey and reducing friction can lead to higher conversion rates.
  • A superior user experience sets you apart from the competition
  • By improving the user experience, you reduce the number of user issues and support requests, saving you both time and money.

Frequently Asked Questions

What will I receive?

Beyond just identifying problems, the service will offer actionable recommendations for improvement. These suggestions are designed to be practical, achievable, and aligned with enhancing the overall user satisfaction and engagement with your product or service.

What do we need from your stakeholders?

A short introduction to the product and your business, and help with contacting relevant users to conduct interviews and user tests.

Commitment to letting key people with deep knowledge of your business clear their calendars to participate in the design sprint actively.

How long does this take?

The complete calendar time, including pre and post-work, can be between 2 and 4 weeks, depending on the availability of the users involved in interviews.

I want to know more
Some of our clients
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diaverum
paradox
tibber
telia
sembo
nationalencyklopia
klarna
mitsubishi